Committed to Providing the Highest Level of Local and Regional Security Monitoring Services.
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 After-hours Answering Service
For an additional monthly fee, our dispatchers can answer your business line after office hours.
Customized Signal Processing Procedures
We will customize our procedures and policies to fit your specific needs. Our staff will work with you to determine the most efficient manner to handle your accounts.
Digital Audio Recorders Installed on Every Phone Line
Audio recording equipment digitally records and archives all telephone conversations to insure a high level of customer service.
Elevator Emergency Phone Monitoring
We will respond to emergency calls from elevators and dispatch the appropriate authorities for assistance.
No Extra Charge for Accounts Communicating Supervisory Signals
All accounts are charged at the same rate, regardless of the number of signals received.
Professional Dispatchers Trained by Experienced Supervisors
All dispatchers receive extensive training and guidance. Every member of our staff is capable of providing support and assistance to our Dealers.
Remote Access to Your Accounts
Our Remote Access system allows Dealers to log on from a remote location to edit customer information, view incoming signals in real time, and print reports.
State-of-the-Art Monitoring Software System
Our Windows-based computer monitoring software allows dispatchers to quickly and efficiently process incoming alarm signals. The software is able to support communications from all types of alarm panels and reporting formats.
Toll-free Receiver Phone Line Available
A toll-free receiver phone line is available (for an additional fee) for signal communication from out-of-town accounts.
Video Security Monitoring
Our dispatchers utilize the STA V-4 monitoring software to process live video feedback from remote locations. Video information can be used to compliment alarm signals received within the ALARM CENTER SOFTWARE.
Bilingual Dispatchers Available
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Overview
2919 E. Broadway Blvd., Suite 200 
