The Alarm Center Monitoring/Dispatch Module is designed to record and maintain alarm account information and to monitor data sent by an alarm central station unit (receiver). This program automatically prioritizes incoming signals, displaying only emergency events that require a dispatcher response. Non-emergency events such as opens and closes are automatically logged to allow the dispatcher to process signals in the most efficient manner.
The monitoring software contains time-saving features such as automatic-dialing which improve dispatcher processing time.
The ALARM CENTER® System allows dealers to print a variety of reports, including signal history, account detail and summary reports.
Data maintained by the ALARM CENTER® Monitoring/Dispatch Module includes:
Subscriber information
Emergency notification numbers
Zone information
User codes and passwords
Permanent and temporary Note Pads for miscellaneous information
Complete Signal history
Operator audit trails
Time schedules, including accepted tolerances
System statistics
False Alarm tracking
The ALARM CENTER® System is capable of maintaining more than 100 million subscriber accounts. Up to 256 supported receivers may be used on a single System with the capability to define more than 45,000 different line cards. The System can be configured to treat each receiver line as an individual company, thus allowing one central station to monitor many companies and provide separate reporting mechanisms for each. Individual systems are limited to the capabilities of installed hardware.
System Features
Some of the features available with The ALARM CENTER® System include:
Monitoring of incoming signals from Digital and Radio Receivers.
Automatic recall and display of an individual account when an emergency type signal is received.
Place a signal on "hold" to resolve at a later time.
Various look up capabilities for line codes, account numbers, subscriber names, phone numbers, etc.
Automatic dialing of phone numbers with busy detection.
Audit trail capability on signals received and operator actions.
Automatic logging of open/close and other non-emergency signals.
View pending signals when multiple signals are received.
Quick-log feature for use during high traffic periods.
Temporary modification of subscriber's open/close scheduling alert tolerances.
View and/or print open/close, non-emergency, and emergency history reports.
Extensive password security protection.
Comprehensive reports capability, including on-screen view, print, copy to text file, and transfer to fax.
Automatically generate frequent history reports.
Print mailing labels for subscribers.
Call a predefined pager number when operator fails to respond to an emergency type signal.
Detailed description for each defined zone.
Incorporate up to 256 receivers.
Electronic Mail System (internal application e-mail).
Quick Link Internet connection for technical support and program updates. (Utilizes your existing Internet access)
About Us
Subscriber information
2919 E. Broadway Blvd., Suite 200 
